Pat and Celeste,
I wanted you, both, and your wonderful staff, to know how deeply I appreciate all the measures you are doing to keep our loved ones safe. These excruciating decisions we’ve all had to make in the last while is, well, just that, excruciating. I know you know all of that part.
What I really wanted to let you know was a little glimmer of feedback from a resident, in this case, my mom, Christine 305A, in the hopes that it gives you some peace and lets you know how much you are appreciated from inside the Wesbrooke as I understand they can’t just walk up to you either and just tell you themselves right now.
I talk to my mom every day on the phone at least three times. She is sounding in very good spirits, actually, taking it all in stride. I’ve explained the why and what’s going on in a simple way so as not to scare her, but she realizes how important it is and that it is all of us that are isolated from each other, not just her, and not just the Wesbrooke residents, but all senior complexes, everyone, and it’s to hopefully keep them safe.
She is very impressed with the food and the door service, and always tells me how nice the staff is. She describes the meals as “simple but always delicious.” She loves watching her sunsets and I can’t thank you enough for that beautiful huge window in her room. She’s knitting again, which she hasn’t done in a while.
So I just wanted you to know in the hopes that it lifts your day a little in what is a simply horrible time for everyone right now. I’m devastated that I can’t have her here with me but had to make decisions factoring in all of our family members, most of which are working in essential services. So we all do our best and have a huge cry when necessary, and then do our best some more, as I know are you.
I appreciate you so much, as does my mom. I needed you to know that.