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I appreciate all the measures you are doing to keep our loved ones safe

Pat and Celeste,

I wanted you, both, and your wonderful staff, to know how deeply I appreciate all the measures you are doing to keep our loved ones safe. These excruciating decisions we’ve all had to make in the last while is, well, just that, excruciating. I know you know all of that part.

What I really wanted to let you know was a little glimmer of feedback from a resident, in this case, my mom, Christine 305A, in the hopes that it gives you some peace and lets you know how much you are appreciated from inside the Wesbrooke as I understand they can’t just walk up to you either and just tell you themselves right now.

I talk to my mom every day on the phone at least three times. She is sounding in very good spirits, actually, taking it all in stride. I’ve explained the why and what’s going on in a simple way so as not to scare her, but she realizes how important it is and that it is all of us that are isolated from each other, not just her, and not just the Wesbrooke residents, but all senior complexes, everyone, and it’s to hopefully keep them safe.

She is very impressed with the food and the door service, and always tells me how nice the staff is. She describes the meals as “simple but always delicious.” She loves watching her sunsets and I can’t thank you enough for that beautiful huge window in her room. She’s knitting again, which she hasn’t done in a while.

So I just wanted you to know in the hopes that it lifts your day a little in what is a simply horrible time for everyone right now. I’m devastated that I can’t have her here with me but had to make decisions factoring in all of our family members, most of which are working in essential services. So we all do our best and have a huge cry when necessary, and then do our best some more, as I know are you.

I appreciate you so much, as does my mom. I needed to you know that.

March 24, 2020

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Mr and Mrs

Pat and Celeste, Just a few words of thanks. Antoinetta's last year was spent in a warm, safe, comforting environment which you both provide for the people that live in your place. Our only regret was that she wasn't healthier to enjoy more of the great activities you provide. Thank you again!

Jerry and Bonnie Madonna The Wesbrooke January 23, 2020

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Very Thankful

On behalf of the Jones, Leonard, and Shewchuck families, I am expressing our heatfelt thanks for the many wonderful years our father and grandfather, Harry Jones, spent living at the Wesbrooke. He and our mom, Phyllis Jones, moved in together a number of year ago, and the Wesbrooke truly became their home. Their time together was blessed in their lovely suite, and when it was time for our mom to go home to be with the Lord, the staff and residents were a blessing for our dad in that time of grief. Harry, our dad, is doing well, but he is now needing a higher level of care and will be moving to a new home. I am so concerned that I will miss out names, so please know that we wish to thank everyone who was a part of our dad's life at the Wesbrooke. At the front desk, we were always greeted warmly by Gwen, Kelly, or Michelle. Thank you so much. On Dad's floor, he was well looked after by Kamal, Rhona, MaryAnne, Ariz, Oey, and MaryLou. Thank you to George, who was always ready to lend a hand when something in Dad's place needed fixing, and thanks to Celeste and Pat for being so welcoming to their lovely home. Blessings on all of you. To anyone looking for a lovely place for family members seeking a home for their senior years, the Wesbrooke is a lovely place to set down some roots. Thank you, again, from the bottom of our hearts.

Lori Leonard Daughter of a resident Wesbrooke Seniors Home January 17, 2020

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To “The Wesbrooke”

We are so sad to have lost our mom this past week… It would have been so important to her, as it is to us, to thank you to you ALL for everything you have done for Mom over the years.
Almost 5 years ago our family was searching for an exceptional new residence for our Mom after she could no longer live on her own. When we first met Pat and Celeste and toured the Wesbrooke we knew we had found a special place. Thank you… we have been so grateful for your care and support and it was so VERY much appreciated.
Special thanks to Gwen, Kelly, Michelle and everyone at the front desk… Mom enjoyed interacting with you all. When our family would arrive for it was comforting to be greeted with a smile and a warm welcome. You made us laugh, patiently listed to our concerns and shared some wonderful stories!
Thank you to Anita (and staff) for her energy and charm… and “encouraging” our Mom to participate in events… eventually realizing that only “music events” would bring her out of her room!
Thank you to Eva for doing Mom’s hair. She always had many compliments after it was done!
Thank you to Mary Lou for keeping Moms suite clean and tidy. Mom would always say “Mary Lou knew how to properly make a bed!”
Thank you to Larry for accommodating Moms special kitchen requests… She never got tired of potatoes!
And of course, HUGE HUGS and VERY SPECIAL THANKS to Kamal, Mary Anne, Aoy, Ariz, Rhona, Elma, Desideria, Jennica, Desiree, Jenny, Kathleen, and Casandra. YOU ARE MAZING CAREGIVERS who hold a special place in our hearts!
Finally Pat and Celeste… thank you so much! Please continue to do what you are doing to make the Wesbrooke the exceptional place that it is. Our Mom, family and community of Pitt Meadows is so grateful to know you are here and that you provide such wonderful care for our seniors.
From a grateful family,

A Grateful Family January 16, 2019

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With sincere appreciation for your kindness and care.

Resident January 2, 2019

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Ms.

Thank you for 4 years of love and friendships I have made while a resident at Wesbrooke. You will always be in my thoughts and miss all of you.

E. The Wesbrooke October 9, 2018

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Wesbrooke is a great place to live.

I'm thankful for my family and Wesbrooke and being alive to enjoy all of these things. Wesbrooke is a great place to live in! The staff are great and work very hard to help us enjoy our life.

Ken B. Pitt Meadows , BC October 18, 2017

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